shopper service agent from your “technological innovation”/World-wide-web group named lisa really HUNG UP on me when i was speaking. i’ve in no way had this type of weak experience prior to. she was incredibly impolite just before hanging up.
A large per cent in the traveling community have conservative sights, like more than 50%. The treatment of Glenn Beck above the weekend has long been transmitted to almost five million men and women by now and continues to be spreading.
I’m very dissatisfied that your Airline has interjected its enterprise in the socio-political issue concerning the current Bill signed into law by our Governor. What you might have interpreted as “discrimination” against the LGBT Neighborhood is simply a bill making certain “equal legal rights” for all.
I had a very hard encounter now attempting to e-book an easy journey for my spouse and i from phx to sfo. Initially your website explained their had been no flights. I changed browsers and obtained near the end on the scheduling but unfortunately entered my spouse’s gain range Mistaken and the website wouldn't let me transform it. When i went back to begin over again it experienced exactly the same Improper quantity and wouldn't let me go on. I then went to a 3rd browser bought many of the solution to the top and the price for financial system coach arrived up $4258.
Your insufficient reaction brought on me to cancel my journey which I advised Anyone to at American.. Be sure to notify me what I do next..
I lately took a flight from JFK to St Thomas on the Saturday 8 am flight and experienced probably the most helpful, efficient knonwledgable flight attendant she was great. I might love to many thanks her for generating my excursion additional satisfying.
Upon arrival in Panama with flight AA959 one of several two luggages, a Roncato baggage, ( photographs hooked up ) worth €189 arrived broken. I quickly went to the suitable Office environment inside the airport, wherever the only comment was that they handed me a « checking Write-up Hurt see », which I enclose herewith. I spent the next day purchasing a completely new luggage and trying to get in touch together with your offices by means of the telephone numbers indicated within the explained doc devoid of, having said that, getting any reply – the telephone is rarely answered and the road goes blank after several minutes of waiting, it does not matter which selection I dial. I thus carry on my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I yet again endeavor to Get hold of your Business on the airport, but the one advice they could give me was to concern a complaint by way of your site, which I am now carrying out. Aside from the above mentioned, I do have another – and possibly far more major – grievance. At time of my reservation I compensated an additional $88 ($forty four Each and every) for further consolation seats. To my shock, the seats turned out being the conventional – no further – seats.
I not long ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little airplane with very little leg home, my knees had been embedded within the seat again in front of me, and it was creating discomfort for me along with the passenger in that seat. I requested the stewardess (“Ellen) if I could move to your exit isle, the place there was additional place. After i requested she said: “We are going to finish counting heads before we begin actively playing musical chairs.” When she completed counting people, I went ahead and moved to one of two OPEN seats inside the exit isle–I didn’t question her all over again as a consequence of her impolite reaction The 1st time. Ellen came around the general public tackle method: “Did you move into the exit isle? Return to your seat.” I went back again right away. She ongoing around the PA: “There can be a $10,000 great, and I am not about to pay back it.
However as a consequence of weather I used to be not able to get out on the tri towns punctually this earlier 7 days. However I am very discouraged with American Airways customer service.
I've tried reserving flights from Charlotte ,NC to Tobago. I'm not able to reserve these flight on pop over to these guys yours or US Airs Web sites,having said that I'm able to ebook them on Expedia and Travelocity. I didn’t choose to ebook these having a second party.
After i arrived on the airport I questioned the two with the ticket counter, once we checked our luggage, and inside the Admirals Club to validate that we were being in Company Course. Each occasions I had been told we were being in Business. My Boarding Move confirmed seats 16A and 16B, as this is only one row powering Business, I did not know until eventually I boarded that we were truly in Coach.
On seven/19/2013 I flew by means of American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I had the worst encounter I have at any time experienced Using the American Airways representatives there and when I identified as buyer service they were no help possibly. First, 1 of your respective representatives despatched us to the wrong gate; I needed to question a representative where by our flight might be departing from simply because a gate selection wasn't on my boarding pass. We went to the gate instructed and were being sent to the wrong gate, considering that we were at the wrong gate we did not listen to our departing flight info leading to us to overlook our flight. We went for the counter asking for a standing of our flight mainly because we had read absolutely nothing, one AA attendant for the station was not ready to appear everything up mainly because she was typing or accomplishing something else. I described to her that it was critical simply because we could miss out on our flight. She didn’t treatment. Even though there was a protracted line of men and women ready to speak with the one AA rep offered. I waited in line for so long as I could, I then saw an AA agent walking by and I ended her for help, she claimed there was practically nothing she could do and despatched us to another AA desk. We went to that desk and we ended up explained to our aircraft was correct there exterior on the brink of take off and that they would not let us on the plane because when they known as the AA Associates to the airplane and ask them to watch for us it tends to make everybody insane?
When examining in at IAH, the staff at the rear of the AA desk have been all chatting and speaking about trip. They seem irritated that we had a lot of bags. The additional get the job done was finding of their way. This was not the way in which I anticipated to get started on my excursion.
Wanting to modify a reservation date for the last three times/nights. Just about every agent We now have gotten has either transferred us outside of our phone generating An additional hrs wait or has hung up on our phone.